At Volyxa, we are committed to providing you with a hassle-free and efficient shipping experience. To ensure you are fully informed, please review our shipping policy below:
1. Processing Time
Once your order is placed and payment is successfully processed, our team will begin preparing your order. We aim to have your items ready for shipment within 24–48 hours.
2. Shipping Methods
To guarantee secure and timely delivery, we collaborate with reliable shipping carriers. The shipping method for your order will depend on factors such as the destination and the size/weight of the package.
-
For most orders, we offer standard shipping.
3. Estimated Delivery Time
Our standard shipping typically takes 2–3 working days from the date of order processing for your package to reach its destination. Please note that this is an estimate, and actual delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, or other unforeseen circumstances.
4. Order Tracking
As soon as your order is shipped, you will receive a tracking number via email or your customer account. You can use this number to monitor your shipment online. Please allow up to 48 hours for tracking information to be updated in the carrier's system.
5. Address Accuracy
To ensure successful delivery, please provide an accurate and complete shipping address during checkout. Volyxa is not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.
6. Non-Delivery or Lost Packages
While rare, if a package is not delivered within the estimated timeframe or is lost in transit, please contact our customer support team immediately. We will investigate with the shipping carrier to locate your package or arrange for a replacement or refund, depending on the situation.
7. Contact Us
For any questions or concerns regarding our shipping policy, please contact us:
📧 Email: volyxaofficial@gmail.com
📞 Phone: +9
Volyxa appreciates your patience and understanding as we work diligently to deliver your orders efficiently and provide the highest level of service.